Agency, Distribution & Franchise Agreements

Agency, distribution and franchise agreements are three ways of selling through someone else. An agent sells on the principal’s behalf and binds it. A distributor buys the goods and resells them on its own account. A franchisee runs its own business under the franchisor’s brand and system, for a fee.

India has no single franchise or distribution statute. Agency is governed by sections 182 to 238 of the Indian Contract Act, 1872. Distribution and franchise agreements rest on general contract law, the Trade Marks Act, 1999 for use of the brand, and the Competition Act, 2002 for restrictions on territory and price.

When you need it

  • When appointing distributors or dealers

    A brand owner expanding into new cities or states needs consistent terms on territory, targets and returns.

  • When franchising a business

    Restaurants, retail, education and service businesses grow through franchisees who must follow the same standards.

  • When a foreign brand enters India

    An Indian distributor or master franchisee is often the first step into the market.

  • When taking a franchise or distributorship

    The investment is made by the franchisee or distributor. The agreement decides how secure that investment is.

  • When a relationship is ending

    Unsold stock, customer data, signage and the right to keep trading are all decided by the exit terms.

How the process works

Five stages. Timings are typical, not promised.

  1. 1

    Choose the model

    A call or meeting

    Decide whether the relationship is agency, distribution or franchise. The choice affects who owns the stock, who contracts with the customer, who bears credit risk and how each side is taxed.

    Documents

    • The business plan or proposal
    • Any existing appointment letter or agreement
  2. 2

    Settle territory and exclusivity

    Depends on the parties

    Define the territory, the products and the channels, including online sales, and whether the appointment is exclusive. Exclusivity is usually tied to minimum purchases or sales targets.

  3. 3

    Set the brand and operating terms

    Part of the draft

    Set how the trademarks may be used, the standards to be met, training, marketing contributions, reporting and audit. In a franchise, these sit in an operations manual referred to in the agreement.

  4. 4

    Draft the agreement

    Commonly two to three weeks

    Cover fees, royalties or margins, pricing, ordering and payment, stock, intellectual property, confidentiality, term and renewal, grounds for termination and what happens afterwards.

  5. 5

    Sign and record

    At and after signing

    Stamp and sign the agreement. Where the brand licence is to be recorded, apply to the Trade Marks Registry to enter the franchisee or distributor as a registered user.

Common questions

An agent arranges sales for the principal, who contracts with the customer and bears the risk; the agent earns a commission. A distributor buys the goods, owns the stock and resells at its own risk for a margin.

To discuss a distribution or franchise agreement, write to info@ireniclegal.com or call +91 96547 47331. Written by Adv. Kanika Marwaha Bindal; last updated 7 October 2026.